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Privacy Policy

Last Updated: September 27, 2026

Revive Network respects your privacy and is committed to handling personal information responsibly.

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1. About Revive Network

Revive Network is a federally incorporated Canadian not-for-profit organization based in Ontario, Canada.

Revive Network is currently working toward registered charitable status in Canada. We are not currently a registered charity.

Our website is revivenetwork.org.

2. Information We Collect

Depending on how you interact with Revive Network, we may collect information such as:

• Your first and last name
• Email address
• Information contained in messages you send us
• Newsletter subscription preferences
• Information you voluntarily provide through our website or online chat
• Information associated with financial contributions
• Technical information generated when you visit or interact with our website 

Please do not provide sensitive personal information unless it is reasonably necessary for your communication with us.

3. How We Collect Information

We may receive personal information when you:

• Complete a contact form on our website
• Subscribe to our newsletter or other communications
• Communicate with us at info@revivenetwork.org
• Interact with Wix Smart Chat on our website
• Make a financial contribution to Revive Network
• Otherwise voluntarily communicate or provide information to us 

Our website and the services used to operate it may also automatically collect certain technical information through cookies and similar technologies.

4. How We Use Your Information

We may use personal information to:

• Respond to messages and inquiries
• Communicate with people who contact Revive Network
• Send newsletters and communications to people who have requested them
• Administer financial contributions
• Maintain appropriate financial and organizational records
• Operate and maintain our website
• Provide and improve website functionality
• Protect the security and integrity of our website and communications
• Meet applicable Canadian legal, corporate, tax, accounting, and record-keeping requirements 

We do not sell personal information.

5. Website and Wix

Our website is built and hosted using Wix.

When you use our website, certain information may be processed by Wix in order to provide website hosting, forms, chat, security, analytics, and other website functionality.

Wix may process information using infrastructure or service providers located outside Canada. Wix's handling of information is also governed by its own privacy practices.

6. Smart Chat and Artificial Intelligence

Our website uses Wix Smart Chat, which may include artificial intelligence features.

When you interact with Smart Chat, the messages you send and information you voluntarily provide may be processed and stored through Wix so that the chat can respond to you and Revive Network can review or follow up on conversations.

If you provide your name, email address, or other contact information through the chat, we may use that information to respond to your inquiry.

AI-generated responses may sometimes be incomplete or inaccurate. The chat should not be relied upon as professional legal, medical, financial, or other professional advice.

7. Email and Contact Forms

When you contact Revive Network through our website, information you submit may be sent to:

info@revivenetwork.org

We use this information to review and respond to communications and for related administrative purposes.

8. Newsletter and Mailchimp

Revive Network uses Mailchimp to manage email newsletters and related communications.

If you choose to subscribe, information such as your name, email address, subscription status, and information associated with email interactions may be processed by Mailchimp.

You may unsubscribe from newsletter communications using the unsubscribe option included in those emails.

9. Financial Contributions

Revive Network currently accepts financial support through Tithely, e-transfer, cash, and cheque.

When you contribute through Tithely, information necessary to process the transaction is handled through Tithely and its applicable payment-processing services. Their processing of your information is also subject to their own privacy practices.

For e-transfer, cheque, and cash contributions, Revive Network may maintain information reasonably necessary to receive, administer, account for, and maintain records of those contributions.

Revive Network does not need to receive or store your complete payment-card information when that information is processed directly by an external payment processor.

10. Cookies and Website Data

Our website and Wix may use cookies and similar technologies necessary to operate the website, maintain security, remember preferences, understand website usage, and provide website functionality.

Some technologies may be essential to operating the website, while others may be subject to visitor choices or consent where required.

Visitors can also control certain cookies through their browser settings and any cookie-management tools made available on our website.

11. When We Share Information

Revive Network does not sell personal information.

Personal information may be disclosed to service providers when reasonably necessary to operate our organization and website. Based on the services we currently use, these may include Wix, Mailchimp, Tithely, email providers, financial institutions, and other providers necessary to process communications or contributions.

We may also disclose information when required by applicable law or when reasonably necessary to protect Revive Network, our website, or others from fraud, misuse, security threats, or unlawful activity.

12. International Processing

Some of the technology providers used by Revive Network may process or store information outside Canada.

As a result, personal information may be subject to the laws of the country where it is processed or stored and may be accessible to courts, law enforcement, or governmental authorities in accordance with those laws.

13. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to satisfy applicable Canadian legal, corporate, tax, accounting, and record-keeping requirements.

Different types of records may therefore be retained for different periods.

As Revive Network's organizational and charitable status develops, we may update our practices and this Privacy Policy as necessary to reflect applicable requirements.

14. Protecting Personal Information

We take reasonable administrative and technical measures to protect personal information under our control from unauthorized access, disclosure, loss, misuse, or alteration.

However, no website, email system, online service, or method of electronic storage can be guaranteed to be completely secure.

15. Your Choices and Requests

You may contact us if you would like to:

• Ask what personal information we hold about you
• Request correction of inaccurate information
• Ask us to delete information where appropriate
• Withdraw consent where applicable
• Unsubscribe from communications
• Ask questions about how we handle your information 

Certain information may need to be retained where required for legitimate organizational, financial, tax, accounting, legal, or record-keeping purposes.

16. Third-Party Websites

Our website may contain links to websites or services operated by other organizations.

Revive Network does not control the privacy practices of those third parties. When you leave our website or use a third-party service, we encourage you to review that organization's privacy information.

17. Changes to This Privacy Policy

We may update this Privacy Policy when our website, technology, services, organizational activities, or legal obligations change.

When we make changes, the updated policy will be posted on this page and the "Last Updated" date will be revised.

18. Contact Revive Network

Questions, concerns, or requests regarding this Privacy Policy or personal information can be directed to:

Revive Network
Ontario, Canada
Email: info@revivenetwork.org
Website: revivenetwork.org

REVIVE NETWORK

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